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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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BOSS love

December 12, 2025

1  out of  5
rating by BOSS love
"Statefarm is now being investigated by the u.s attorney general for fraud and faliure to payout home insurance claims after mounting complaints..i was considering satefarm for insurance but im gonna pass"
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Donovan Blackburn

September 10, 2025

5  out of  5
rating by Donovan Blackburn
"Shonda Hassell was a great deal of help on getting my insurance taken care of. She one of the best Insurance agent."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Steven McGaha

September 10, 2025

1  out of  5
rating by Steven McGaha
"I am so disgusted in how they are handling an elder client , I hope they reach out to me before i reach out to my attorney"
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Megan

August 20, 2025

5  out of  5
rating by Megan
"I've been with Ryan's office for almost 13 years and any time I need help with my policy or have a question his entire team never disappoints. Thank you for always treating me like family!"
We responded:
"Thank you for your positive feedback, Megan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Margaret Payne

July 22, 2025

5  out of  5
rating by Margaret Payne
"You are the best!!"
We responded:
"We’re thankful for your feedback, Margaret! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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HB W

July 18, 2025

5  out of  5
rating by HB W
"Ms. Shonda Hassell is super nice and very professional. She resolves problems and overcome difficulties. She is very reliable and responsible person to be friend with an do business with."
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Jessie Richardson

July 1, 2025

5  out of  5
rating by Jessie Richardson
"They have always been very professional and trustworthy and as always you get top shelf customer service 👍 one of the best Agents around."
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arlina fox

June 28, 2025

5  out of  5
rating by arlina fox
"Working with Ms.Shonda at State Farm can make the insurance process easy, we look at her like a family member. Ms.Shonda is a very warmth person, she is very friendly, knowledgeable, and helpful. We love her so when you go looking for insurance make sure you look for her."
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ashley owens

June 27, 2025

5  out of  5
rating by ashley owens
"Great place to get insurance"
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Cornell Williams

June 26, 2025

5  out of  5
rating by Cornell Williams
"I Love them all bacause they so good to me when i come in there. Shonda is a lost of fun she smiling.every.time i meet her.keep.the good work.up state farm. ..."
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Doris Neely

June 26, 2025

5  out of  5
rating by Doris Neely
"I always get excellent service at Ryan Jeans office. The atmosphere is always professional and helpful. All of my concerns are met with more than satisfactory solutions. I have no complaints and wish everyone could have an agent & office manager like I have."
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One2 Zero4

June 25, 2025

5  out of  5
rating by One2 Zero4
"Shonda is awesome at her job."
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Terraneshia Frison

June 25, 2025

5  out of  5
rating by Terraneshia Frison
"Many of the best years of my life, State Farm welcomed me with open arms. A home away from home. More like a family than just a business. Ms Shonda always goes above and beyond. The most genuine and caring person. She have never left me blindsided with anything. Customer service has always been top priority. Will never leave disappointed!"
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Boss Parker

June 25, 2025

5  out of  5
rating by Boss Parker
"Ryan and his staff has provided exceptional services to me and my family for years. Professional, dependable, knowledgeable, trustworthy and Ms. Shonda is the very best."
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Monice Jones

June 24, 2025

5  out of  5
rating by Monice Jones
"They are very professional.Great at communicating with me.Shonda is the best if you need coverage you will not be disappointed.She is about her business very delicate to her work."
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brianna Renee

June 21, 2025

5  out of  5
rating by brianna Renee
"Shonda has to be one of the most knowledgeable and personable people that I’ve ever met. She knows her work and does it very well ! I have never been left in a grey area or feeling uncertain with her or the company as a whole."
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Rebecca Watkins

June 19, 2025

5  out of  5
rating by Rebecca Watkins
"Staff is very attentive and professional."
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Jermanee Richardson

June 19, 2025

5  out of  5
rating by Jermanee Richardson
"Love this office and Ms Shonda is AMAZING ! She always has been! Very responsive and helpful. Definitely recommend this location to everyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paula Hines

June 19, 2025

5  out of  5
rating by Paula Hines
"Shonda is such a nice person, my brother was dealing with state farm for years! So this is how I came to meet her,not only does she help you step by step but she listen to as a friend, thank you Shonda for all that you do!!!"
We responded:
"Thank you! I'm glad Shonda has been able to assist you with your insurance needs!"
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Ruthanne Nelson

June 19, 2025

5  out of  5
rating by Ruthanne Nelson
"Wonderful person and very kind"
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Arre Woods

June 18, 2025

5  out of  5
rating by Arre Woods
"I’ve had a great experience with State Farm, and I highly recommend them to anyone looking for quality insurance services. My agent, Shonda, has been incredibly professional, attentive, and efficient. She made the process smooth and stress-free with her quick responses and accurate service. It’s clear that customer satisfaction is a top priority here. I truly appreciate the level of care and dedication I received. Five stars all the way!"
We responded:
"Thank you! We are always excited to have customers like you!"
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T S

June 18, 2025

5  out of  5
rating by T S
"I received excellent service from Nicole. She was knowledgeable and personable. We even discussed that we both had the same principal while working at different schools. I enjoyed the conversation and also got a great quote on my new car insurance. Thanks again, Nicole. Give her a call, she’ll take care of you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Teressa Hudson

June 18, 2025

5  out of  5
rating by Teressa Hudson
"I have been with State Farm for over 30 years and I have ALWAYS had excellent service from Shonda. She is the best and always takes time to assist with any questions and services I need."
We responded:
"Thank you! We appreciate you being a long-time customer!"
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Willie Coach

June 18, 2025

5  out of  5
rating by Willie Coach
"She was very polite. Excellent service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bruce Chapple

June 16, 2025

5  out of  5
rating by Bruce Chapple
"Shonda Hassel is such a genuine and caring person. My family and I have been dealing with her for our insurance needs since 2012 and her level of expertise has only gotten better over the years. She has become more than a insurance representative for our insurance needs she is a real friend. I am so thankful to have come to know her. Thank you Shonda and State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"